StaarCon 6 Virtual to be held October 2, 3 & 4, 2026.

The StaarCon 6 AfterGlow on StaarCast

Oct 29, 2026 · @John

StaarCon 6 AfterGlow on StaarCast Begins!

Our first AfterGlow session Every Day I’m Shuffling! recorded last night at 7:00 PM Eastern. Members can watch the recorded session. If you haven’t logged in or set your service address yet you can follow the instructions below.

Before you start

Have these ready:

• The email address on your ticket or presenter account. Your StaarCast account was made for you when you bought a StaarCon ticket or signed up to present.

• Your password. If you’ve never set one, Step 2 shows you how.

• Your service address (street, city, state, ZIP). StaarCast must have it on file before any meeting opens. It is used for sales tax.

• A computer with an up-to-date browser: Chrome, Edge, Firefox or Safari. Headphones help; a camera and microphone are optional.

Step 1: Log in

1. In the menu at the top right of the screen, point at Members, then click Log In. You can also go straight to the login page.

2. Type the email address from your ticket or presenter account (your username also works). Then type your password and click Log In.

3. Once you’re logged in, your Account page opens. It lists your StaarCon subscription and your profile.

If you have never set a password, or have forgotten it, use one of the links under the Log In button. Step 2 covers both.

Step 2: No password yet, or forgot it

Never logged in before? Your account already exists if you bought a StaarCon ticket or are presenting.

1. On the Log In box, click set up your password.

2. Enter the email address you used for your ticket or presenter sign-up, then click Send Setup Link.

3. Open the email from StaarCast, click the link and choose a password. Then go back to Step 1.

Forgot your password?

1. On the Log In box, click Forgot password?

2. Enter your email and click Send Reset Link.

3. Open the email, click the link and choose a new password.

The email usually arrives within a minute or two. If it doesn’t, check your spam or junk folder. Use the newest email only: each new request replaces the link in the one before.

Step 3: Check your service address

No meeting opens until a service address is on file. Your service address is the address where you will primarily use our service. We need it to properly apply taxes for streaming services.

1. On your Account page, scroll down to Service Address. If your address is shown, skip to Step 4.

2. If it’s blank or wrong, click the button in that section. Fill in your country, street, city, state and ZIP code.

3. Click Verify & Save.

If you skip this, the session page asks for it at the door. It shows a note and an Add my service address button. Fill in the same form there and the page reloads with the meeting.

Step 4: Watch the Recorded Session Video

1.  You can open the recorded session page directly. You can also find sessions using the Calendar menu item. Future meetings and past recorded sessions can be found by their date, time and title in the calendar.

2. For a future session what you see depends on the time:

Before session opens: a card that says Not open yet. You can enter 15 minutes before the session starts. Leave the page open; it refreshes itself when the doors open.

When the session opens: click Click to Join Meeting. Your browser may ask to use your camera and microphone. Allow it or decline to just watch and listen. Don’t enable your camera if you do not wish to be recorded.

Waiting for Host: the presenter hasn’t started yet. The meeting begins when they join.

To chat with other attendees, open Chat in the top menu.

If the page shows Membership required: Log in to access this content, you’re not logged in. Go back to Step 1.

If something goes wrong

What you see What to do
“Incorrect password” or the login won’t take Check the email address for typos, then use Forgot password? (Step 2).
No setup or reset email Wait two minutes and check spam or junk. Make sure you typed the email from your ticket or presenter sign-up.
Not open yet It’s before 6:45 PM. Leave the page open; it refreshes itself.
Add my service address Fill in your address (Step 3). The meeting opens after you save.
Membership required with a price or plans Your account doesn’t include this session. Contact us before 7:00 PM.
Waiting for Host The presenter hasn’t started yet. Stay on the page.
The page is blank or stuck on loading Reload the page. If that fails, try another browser (Chrome or Edge), or a private window.
No sound Check the volume on your computer and in the meeting. In a meeting, click once on the page so the browser lets it play sound.

Still stuck? Use Contact Us on staarcast.com and let us know the email on your account and what you see on screen, or email contact@staarcast.com from the address you want to use for your login.

Questions

Please reach out to Christiana at cgaudet@staarcon.com or John at jgaudet@staarcon.com. We are happy to answer any questions.

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