Our ducks are in a row, and we are open! 🦆🦆🦆🦆🦆🦆🦆🦆
Oct 28, 2026 · @John
Join Us Tonight for a Virtual Workshop
Tonight’s session is Every Day I’m Shuffling!, 7:00 to 8:00 PM Eastern on staarcast.com. The doors open at 6:45 PM. Log in and check your service address well before then. It takes about five minutes.
Before you start
Have these ready:
• The email address on your ticket or presenter account. Your StaarCast account was made for you when you bought a StaarCon ticket or signed up to present.
• Your password. If you’ve never set one, Step 2 shows you how.
• Your service address (street, city, state, ZIP). StaarCast must have it on file before any meeting opens. It is used for sales tax.
• A computer with an up-to-date browser: Chrome, Edge, Firefox or Safari. Headphones help; a camera and microphone are optional.
Step 1: Log in
1. Go to staarcast.com. In the menu at the top right, point at Members, then click Log In. You can also go straight to the login page.

2. Type the email address from your ticket or presenter account (your username also works). Then type your password and click Log In.

3. Once you’re logged in, your Account page opens. It lists your StaarCon subscription and your profile.
If you have never set a password, or have forgotten it, use one of the links under the Log In button. Step 2 covers both.
Step 2: No password yet, or forgot it
Never logged in before? Your account already exists if you bought a StaarCon ticket or are presenting.
1. On the Log In box, click set up your password.
2. Enter the email address you used for your ticket or presenter sign-up, then click Send Setup Link.
3. Open the email from StaarCast, click the link and choose a password. Then go back to Step 1.

Forgot your password?
1. On the Log In box, click Forgot password?
2. Enter your email and click Send Reset Link.
3. Open the email, click the link and choose a new password.

The email usually arrives within a minute or two. If it doesn’t, check your spam or junk folder. Use the newest email only: each new request replaces the link in the one before.
Step 3: Check your service address
No meeting opens until a service address is on file. Many accounts don’t have one yet, so check now rather than at 6:59.
1. On your Account page, scroll down to Service Address. If your address is shown, skip to Step 4.

2. If it’s blank or wrong, click the button in that section. Fill in your country, street, city, state and ZIP code.
3. Click Verify & Save.

If you skip this, the session page asks for it at the door. It shows a note and an Add my service address button. Fill in the same form there and the page reloads with the meeting.
Step 4: Join tonight’s session
1. Open Calendar in the top menu. Today’s date shows 7p Every Day I’m Shuffling! Click it. You can also open the session page directly.

2. What you see depends on the time:
o Before 6:45 PM: a card that says Not open yet. You can enter at 6:45 pm. Leave the page open; it refreshes itself when the doors open.
o From 6:45 PM: click Click to Join Meeting. Your browser may ask to use your camera and microphone. Allow it, or decline to just watch and listen.
o Waiting for Host: the presenter hasn’t started yet. The meeting begins when they join.
3. To chat with other attendees, open Chat in the top menu.
If the page shows Membership required: Log in to access this content, you’re not logged in. Go back to Step 1.

If something goes wrong
| What you see | What to do |
| “Incorrect password” or the login won’t take | Check the email address for typos, then use Forgot password? (Step 2). |
| No setup or reset email | Wait two minutes and check spam or junk. Make sure you typed the email from your ticket or presenter sign-up. |
| Not open yet | It’s before 6:45 PM. Leave the page open; it refreshes itself. |
| Add my service address | Fill in your address (Step 3). The meeting opens after you save. |
| Membership required with a price or plans | Your account doesn’t include this session. Contact us before 7:00 PM. |
| Waiting for Host | The presenter hasn’t started yet. Stay on the page. |
| The page is blank or stuck on loading | Reload the page. If that fails, try another browser (Chrome or Edge), or a private window. |
| No sound | Check the volume on your computer and in the meeting. In a meeting, click once on the page so the browser lets it play sound. |
Still stuck? Use Contact Us on staarcast.com and tell us the email on your account and what you see on screen.
See you tonight!
Questions
Please reach out to Christiana at cgaudet@staarcon.com or John at jgaudet@staarcon.com. We are happy to answer any questions.





















